MIMC conducts the following courses:-

Introduction to Mediation Course (2 Day Course)

The Introduction to Mediation Course is an intensive two day course where you will enhance your understanding about mediation. You will learn hands-on and effective techniques to manage and resolve conflicts, and improve your communication and interpersonal skills. This course is highly interactive and includes active engagement in role-plays and activities for development of soft skills which are essential for Mediation.

What You Will Learn

  • What is Mediation
  • Concepts of interest-based conflict management
  • Proven mediator strategies and theories
  • Tools for effective communication
  • Techniques for non-invasive questioning skills to better understand parties

Who Should Attend

Professionals, managers and executives who need to manage disputes in their organisation;

Human resource professionals dealing with conflicts;

Practitioners and consultants who would like to enhance their professional and people skills.

Registration fees

RM900.00 per person (member)

RM700.00 per person (chambering student)

RM1,200.00 per person (non-member)

Please click here for information on this course.

Advanced Mediation Skills Training Course (5 Day Course)

The Advance Mediation Skills Training Course is an intensive five day course which builds on the two day Introduction to Mediation Course. In this course, participants will integrate the skills learnt in the introductory course to advanced and improve their mediation skills to increase their effectiveness as mediators. Experiential activities and role-plays are used throughout the five day course with personal one on one coaching by the MIMC’s experienced team of Mediation Trainers.

What You Will Learn

  • Advanced models of interest-based conflict management
  • Proven mediator strategies and practical roleplays
  • Advanced tools for effective communication
  • Advanced techniques for questioning skills
  • Advanced tools to manage deadlock

Who Should Attend

Professionals, managers and executives who need to manage disputes in their organisation;

Human resource professionals dealing with conflicts;

Practitioners and consultants who would like to enhance their professional and people skills;

Anyone who deals with conflict management on a regular basis.

Registration fees

RM1,800.00 per person (member)

RM1,500.00 per person (chambering student)

RM3,500.00 per person (non-member)

Please click here for information on this course.